Slots Shine KYC & AML Policy

Know Your Customer and Anti-Money Laundering controls are applied to verify each account holder, reduce the risk of fraud and financial crime, and support responsible gaming obligations under UK regulatory requirements. These processes support user safety, fair play and transparency across all gaming and betting services.

The KYC and AML framework is designed to provide:

• Fair play for all users through consistent identity check procedures.
• User safety and account protection by preventing unauthorised use of accounts.
• Transparency in how personal data and financial information are assessed for risk.
• Compliance with United Kingdom regulatory requirements and reporting obligations.
• Security measures that reduce exposure to financial crime and abuse of the platform.

Every new account holder is required to complete ID verification so that identity, age and place of residence can be confirmed before full access to gambling and withdrawal functions is granted. Additional identity check steps and document submission may be requested at any time to ensure ongoing compliance and account protection.

Document categories that may be requested include:

• A valid government-issued photo identification document to verify name, age and nationality.
• A recent document that shows a residential address, used as proof of address for the registered account.
• Evidence that confirms ownership of payment methods used on the account, such as cards, e-wallets or bank accounts.
• Further documentation or information in higher-risk cases, to support enhanced identity checks where required by regulatory requirements.

Slots Shine applies a range of AML security measures to detect and prevent money laundering, terrorist financing and related criminal conduct. These measures focus on transaction monitoring, identification of suspicious activity and fulfilment of reporting obligations to the relevant United Kingdom authorities.

Key AML controls include:

• Ongoing transaction monitoring of deposits, bets, transfers and withdrawals to identify unusual patterns.
• Automated detection rules designed to flag behaviour that may indicate suspicious activity or misuse of accounts.
• Enhanced due diligence for higher-risk customers, payment patterns or jurisdictions in line with regulatory requirements.
• Detailed review of large, complex or unusual transfers and gaming activity that appear inconsistent with a user profile.
• Risk scoring of accounts and activities to support proportionate security measures and oversight.
• Screening of customers against sanctions lists and politically exposed person (PEP) registers where applicable.
• Timely reporting to competent authorities where activity gives rise to knowledge or suspicion of money laundering or terrorist financing, in accordance with statutory reporting obligations.

Certain behaviours are strictly prohibited in order to support effective KYC checks, AML controls, user safety and fair play. Breaches of these rules may lead to intervention under this policy and under the general terms and conditions.

Prohibited activities include:

• Opening or using multiple accounts by the same individual to disguise identity or activity.
• Using forged, altered, expired or stolen documents during identity check or document submission processes.
• Any attempt to use the gambling services for money laundering, terrorist financing or other illegal transfers of value.
• Manipulating systems, games or betting markets to obscure the source of funds or to gain unfair advantage.
• Sharing, selling or otherwise transferring account access or login credentials to any third party.
• Using payment instruments or bank accounts that belong to another person or that are not controlled by the named account holder.
• Providing false, misleading or inconsistent personal data or misrepresenting identity, source of funds or beneficial ownership.

Failure to comply with KYC and AML requirements, refusal to complete identity check or ID verification, or engagement in suspicious activity may result in action being taken under this policy and UK regulatory requirements.

Breaches of this policy may result in temporary or permanent account suspension, freezing or confiscation of funds linked to suspicious activity, cancellation of bets or winnings, reporting to competent authorities where applicable.

Users are responsible for ensuring that all personal data and information provided during registration, identity check and document submission processes is complete, accurate and kept up to date. Requested documents must be supplied promptly so that ID verification and any enhanced due diligence checks can be completed in line with UK regulatory requirements. Account holders must respond without undue delay to any request for additional information that supports transaction monitoring or review of suspicious activity.

Only payment methods owned and controlled by the registered account holder may be used for deposits or withdrawals, and any change in financial arrangements or personal details should be notified as soon as practicable. Users should take reasonable steps to maintain account protection, including safeguarding login details, and promptly report any suspected unauthorised access or any activity that appears unusual or suspicious to customer support. Responsible gaming practices should be followed at all times, including setting limits and seeking help if gambling behaviour becomes difficult to control.

Slots Shine is committed to fair play and transparency so that users can participate in gambling services in a secure and compliant environment. KYC processes, security measures and transaction monitoring are applied consistently to support user safety and preserve the integrity of betting and gaming activities.

Core principles include:

• Compliance with KYC, AML and responsible gaming standards required by United Kingdom regulatory requirements.
• Confidentiality and protection of personal data in line with data protection law and internal access controls.
• Ongoing monitoring for suspicious activity on accounts, supported by periodic reviews of risk and control effectiveness.
• Prevention of manipulation, collusion and other unfair behaviour that could compromise fair play or account protection.
• Providing user support on safety, verification and security matters, including explanations of ID verification and document submission needs.
• Recognition that user safety is a shared responsibility between the operator and each account holder.
• Equal treatment and consistent application of rules and procedures across all users, without favour or discrimination.